RENTAL PROCESS

We understand how many vendors you communicate with in planning an event or wedding, so our goal is to make your event rental process as seamless as possible. We have a generous rental policy, with many options for pick up and delivery. How do you rent items from Urban Blush’s eclectic collection you ask? It’s pretty simple actually.

 

  1. Look at Urban Blush's online inventory for information and images of our rental items.

  2. Give us a ring (801-400-8588) email us (urbanblushevents@gmail.com) or fill out your wishlist and send it our way to let us know what pieces you would like to rent for your event on our contact page.

  3. We will email you a quote and availability on the items you have selected.

  4. Next, you will receive our Lease Agreement for signature. Please finalize the order by completely filling out the Lease Agreement and paying a 50% non-refundable deposit to confirm your rental(s).

  5. One week prior to your event, the remainder of your balance is due. After payment is received we will  send you a final invoice with a zero balance and any additional information regarding your order.

  6. On the day of your event, or the day before if arranged in advance, items will either be ready for pick up, or delivered to your venue in a designated area. If you have chosen our Delivery & Styling option, we will wow you with the end result of a put together event, ready to go. 

  7. Your guests marvel at your great taste.

  8. When your event is over, please take care to re-pack your items as they were packed for your event. Items can either be returned by you or placed in a designated area to be picked up by our delivery team, which will be pre-determined. If you chose the Styling option, we will be there at the end of the event to take down and re-pack everything and take it with us when we go.

  9. Keep in touch! We love to see our rental pieces in use so send an image or two of your event so we can feature you on our blog and social media.

FAQ

Shown below are our rental policies and covers many event & wedding rental FAQ. Should you wish to see our full Lease Agreement prior to booking rentals with us, or you don’t see an answer to your question below, please send a message (urbanblushevents@gmail.com) or call us at (801-400-8588), as we’d be happy to answer any questions you might have.

Q: Do I have to have a minimum order?

We do not have any minimum for rental orders. However, for delivery to be made available, rental orders must be a minimum of $100, not including tax or the delivery fee.

Q: How long is the rental period?

A rental period is one full day for the event itself. If needed, the day before and after are included for pickup and returns.

 

Q: How does delivery work and what is the cost?

Orders are delivered to a designated area of the venue determined prior to delivery and picked up at the same location. Delivery costs vary and depend on the location, and delivery/pick-up times. As long as your rental order is greater than $100 we can add a delivery quote to your proposal. The delivery and setup charge will show are “Service” on your quote as it will not be taxed.

Q: Can I arrange to pick up my order?

Absolutely! We can arrange for you to pick up and return rental items that do not require intensive setup. Please re-pack all pieces as they were when picked up and return any protective transport materials.

Q: Can I make an appointment to view the rental pieces in person?

We encourage you to view our online inventory. If after contacting us and going over the details of your event and items you are interested in, you would like to view these items in our studio, we can schedule an appointment with you for a viewing.

Q: When do I pay me remaining balance?  

The remaining balance and final counts are due one week prior to the event. 

Q: Am I allowed to change my order after I have placed it?

By processing your order with a signed Lease Agreement and a 50% non-refundable deposit, you are holding specific items for your event date. You are welcome to switch out these items, but keep in mind not all pieces may be available for your date. Orders can be added on to leading up to your event date depending on product availability. We will require the 50 percent payment for any add-ons at the time of the request, with the remaining balance added to your final payment. Any changes must be of equal or higher value to those items already on your proposal or you will risk losing your deposit.

Q: Does Urban Blush Events offer event styling?

Of course. That is our jam. Please contact us to discuss your styling vision.

Q: What forms of payment do you accept?

We accept Venmo, cash, and most major credit cards.

Q: What if I break or bruise it?

We get it, it happens. Urban Blush won’t be mad but will charge you a replacement fee which is typically four to five times the rental cost of each item. For items that are stained or need repairing, Urban Blush will charge you the cost of the repair or cleaning.

Q: Okay, I’m ready to reserve items! What next?

In order to secure our rental pieces and delivery services, we require a signed contract and a non-refundable retainer payment of 50% of your grand total. The remaining balance is due one week prior to your event date. On short notice orders (less than 1 week), payment is required in full.

Call Urban Blush Events at (801-400-8588) or send us your wishlist and we will email you a price quote. If you have any questions, please email urbanblushevents@gmail.com.

Springville

UT 84663

Tel: 801-400-8588

urbanblushevents@ gmail.com

© 2019 by Urban Blush Events

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